Table of Contents
As a Family/Authorized Representative, you have the right to: #
- Enter and inspect the child care center without advance notice whenever children are in care.
- File a complaint against the licensee with the licensing office and review the licensee’s public file kept by the licensing office.
- Review, at the child care center, reports of licensing visits and substantiated complaints against the licensee made during the last three years.
- Complain to the licensing office and inspect the child care center without discrimination or retaliation against you or your child.
- Request in writing that a parent not be allowed to visit your child or take your child from the child care center, provided you have shown a certified copy of a court order.
- Receive from the licensee the name, address and telephone number of the local licensing office.
- Be informed by the licensee, upon request, of the name and type of association to the child care center for any adult who has been granted a criminal record exemption, and that the name of the person may also be obtained by contacting the local licensing office.
- Receive, from the licensee, the Caregiver Background Check Process form.
NOTE: CALIFORNIA STATE LAW PROVIDES THAT THE LICENSEE MAY DENY ACCESS TO THE CHILD CARE CENTER TO A FAMILY/AUTHORIZED REPRESENTATIVE IF THE BEHAVIOR OF THE FAMILY/AUTHORIZED REPRESENTATIVE POSES A RISK TO CHILDREN IN CARE.
For the Department of Justice “Registered Sex Offender” database, go to www.meganslaw.ca.gov
Agency to contact for complaints #
Monterey County
Community Care Licensing
2580 N First Street Suite 300
San Jose, CA 9513
Phone: (408) 324-2148
Santa Barbara County
Community Care Licensing
6500 Hollister Ave Suite 200, MS 29-09
Goleta, CA 93117
Phone: (805) 562-0400
